🐻Support Centre🐼


FAQs

I haven't got the password yet!  我还没有得到密码！
Please just wait. We email you your password in 12 hours. Did you check your spam mail folder?
Is that email address registered with the payment processor?
Avoid using your college email after graduation...
请稍候。我们将在 12 小时内通过电子邮件向您发送密码。您检查垃圾邮件文件夹了吗？
该邮箱地址是否已在支付处理商处注册？
毕业后请避免使用大学邮箱...

I can't log in!  我无法登录！
Just type it correctly. If you still can't log in, contact us.
正确输入即可。如果仍然无法登录，请联系我们。
Any browser add-on (extension) might cause this problem. Try disabling it.
任何浏览器插件（扩展）都可能导致此问题。请尝试禁用它。

What item name will appear on my credit card bill?  我的信用卡账单上会显示什么商品名称？
It is "translation service" or similar thing. Not "beefymuscle.com."

Shit! I've paid twice by mistake!  妈的 我已经买了两次了！
Don't worry, just wait for 24 hours. We will automatically refund in 24 hours. You don't have to contact us.
别担心，只需等待 24 小时。我们将在 24 小时内自动退款。您无需联系我们。

Some videos on HunkTube do not play!  HunkTube上的某些视频无法播放！
HunkTube videos are those uploaded by external uploaders. They sometimes delete their videos.
HunkTube 视频由外部上传者上传。他们有时会删除自己的视频。


Email beefymuscle.com support